- Help Center
- Administration
- User Administration
When I create a new user, why is my information prepopulated?
Creating a New User With Pre-populated Information
When I click on the + Create button to create a new user, the Login ID and password fields are filled in with my credentials. Why?
This is due to the caching behavior in the user's Browser as it's trying to autocomplete these fields.
The solution is to delete the data in these fields and add new information. Please note that deleting this data WILL NOT affect the user who has their credentials displayed in these fields.
For more information on Creating a User, please reference the Administrator User Guide.