Importing Issues

Importing Issues

Once you have saved your data to the Excel Issues template, you can import the Issues into the system.


  1. Return to your Integration.

  2. Select Import.

  3. In the Import Wizard – Choose File window, select Choose File.



  4. Select the Excel file that you saved earlier.

  5. Select Next.  

  6. The Import Wizard – Preview window is displayed.

  7. Click Next. In the Import Wizard – Choose Update Algorithm window is displayed.

  8. Leave the default as Merge.

  9. Select Next.

  10. Import Wizard – Finish window is displayed indicating that the import was successful.

  11. Select Close.

Your new Issues have been imported into your Instance.